Text To Speech

Text-to-speech (TTS), or speech synthesis, is often used in telephone applications to provide callers with information that changes often or is dynamically generated from a database system.

For instance, if a caller needs to access his or her bank account balance over the phone, text to speech can provide the account balance, which changes as funds enter and leave the account, by simple reading balance amounts to the caller over the phone.

Using text to speech to provide information over the phone saves time and money while eliminating the need for live operators and call centres.

In telephone applications, IVR (Interactive Voice Response) typically works alongside recorded audio.

Recorded audio prompts callers to enter information through their touch tone keypad or through speech recognition while providing them with instructions for navigating through a menu of options.

Crosby support three different TTS engines with more than 40 voices to choose from so developers can pick a voice that closely resembles their recorded static audio prompts, locality, or even local dialects and accents.

The text to speech languages we support at Crosby include English, French, German, Spanish, Portuguese, Mandarin Chinese, Japanese and Korean.